Privacy Policy
Our Commitment to Your Privacy
riventarion respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard your data when you use our financial model building platform and related services. We believe transparency is key to building trust with our community of learners and professionals.
As an Australian-based company, we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy also addresses our obligations under international privacy laws when we interact with users from other jurisdictions.
Information We Collect
We collect various types of information to provide you with our educational services and improve your learning experience. The data we collect falls into several categories, each serving specific purposes for platform functionality and educational delivery.
Personal Information
- Full name and contact details
- Email address and phone number
- Professional background information
- Educational qualifications
- Location and time zone data
Learning Activity Data
- Course progress and completion rates
- Assignment submissions and grades
- Time spent on learning modules
- Discussion forum participation
- Resource downloads and usage
Technical Information
- IP address and device information
- Browser type and operating system
- Website navigation patterns
- Cookies and session data
- Error logs and performance metrics
How We Use Your Information
Your information helps us deliver personalized educational experiences and maintain our platform's functionality. We process your data for legitimate business purposes, including course delivery, progress tracking, and platform improvements.
We use your contact information to send course updates, assignment reminders, and important announcements about our programs. Learning activity data helps us understand which teaching methods work best and where students might need additional support. Technical information enables us to maintain platform security and optimize performance across different devices and browsers.
We may also use aggregated, anonymized data to create insights about learning patterns and platform usage. This helps us develop new features and improve existing ones. However, we never use your personal information for marketing purposes without your explicit consent.
Your Privacy Rights
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request.
Correct Inaccuracies
If you find errors in your personal information, you can ask us to correct them. We'll update our records promptly and notify any third parties if necessary.
Delete Your Information
You may request deletion of your personal data, subject to certain legal and contractual obligations. We'll explain any limitations before processing your request.
Restrict Processing
You can ask us to limit how we use your information while we resolve any disputes about accuracy or processing purposes.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security approach combines technical, administrative, and physical safeguards.
Encryption
All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest using industry-standard algorithms.
Access Controls
Strict authentication protocols and role-based access ensure only authorized personnel can access your information.
Monitoring
Continuous monitoring systems detect and respond to potential security threats in real-time.
Regular Audits
Regular security assessments and penetration testing help identify and address vulnerabilities.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Different types of data have different retention periods based on their purpose and legal requirements.
Active Learning Period
During your enrollment and active participation in our programs, we retain all necessary data to support your learning journey and maintain course records.
Post-Completion (2 Years)
After course completion, we keep academic records and certificates for two years to provide verification services and support career development.
Legal Requirements (7 Years)
Financial and tax-related records are retained for seven years as required by Australian law, after which they are securely disposed of.
Secure Deletion
When retention periods expire, we use secure deletion methods to ensure your information cannot be recovered or reconstructed.
International Data Transfers
While our primary servers are located in Australia, some of our service providers may process data internationally. When we transfer your personal information outside Australia, we ensure appropriate safeguards are in place to protect your privacy rights.
We only work with service providers who demonstrate adequate data protection standards and sign binding agreements to protect your information. These transfers are necessary for platform functionality, including cloud hosting services, email delivery systems, and educational technology tools.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for platform functionality, while optional cookies help us understand user preferences and improve our services.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We don't use tracking cookies for advertising purposes, focusing instead on improving educational outcomes and platform performance.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or platform announcements.
Privacy Questions and Concerns
Privacy Officer: riventarion Privacy Team
Address: 15 AMP Ln, Albury NSW 2640, Australia
Phone: +61883315100
Email: info@riventarion.com
Response Time: We aim to respond to all privacy inquiries within 5 business days
If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the relevant data protection authority in your jurisdiction.