Get Expert Support
Whether you're facing technical challenges or need guidance on financial modeling techniques, our comprehensive support system connects you with the right resources quickly and efficiently.
Support Resources
Technical Support
Available: Monday-Friday 8:00 AM - 6:00 PM AEST
Response Time: Within 4 hours for priority issues
Assistance with software integration, data import problems, and model troubleshooting. Our technical team specializes in Excel integration, database connectivity, and formula optimization.
Learning Support
Available: Tuesday, Thursday 2:00 PM - 5:00 PM AEST
Video Calls: Available by appointment
Educational guidance for financial modeling concepts, best practices, and methodology questions. Perfect for students working through complex scenarios or seeking clarification on theoretical frameworks.
Account & Billing
Available: Monday-Friday 9:00 AM - 5:00 PM AEST
Self-Service Portal: Available 24/7
Handle subscription changes, payment inquiries, and access issues. Most account modifications can be processed through our online portal, with phone support for complex requests.
Phone Support
+61 8 8331 5100
Email Inquiry
info@riventarion.com
Main Office
15 AMP Ln
Albury NSW 2640